Shipping Information
How much does shipping cost?
We offer free shipping on all orders over £85. For orders below this amount, add your items to the cart and proceed to checkout to view the latest shipping rates.
How long will it take to receive my order?
We aim to ship all orders within a few business days, often on the same day. Once your order has shipped, you’ll receive a shipping confirmation email. Add the estimated transit times below to get an idea of when your order will arrive:
| Estimated Shipping Speeds * | |
|---|---|
| Economy | 5 - 7 business days |
| Tracked | 2 - 3 business days |
| Expedited | 1 - 2 business days |
* Custom engraved items ship separately from other items in your order. Please allow an additional 2-3 weeks for these to arrive.
Where will my order ship from?
Your order will ship from our warehouse in Northampton, UK.
How can I track my order?
If you’ve chosen a tracked shipping service, you can log into your customer account at https://account.rowliedogs.com to follow your package’s progress. Alternatively, click the tracking link in your shipping confirmation email.
